1. All deliveries must be to a Canadian address
  2. Bank e-transfer, Bitcoin, and Cash-In-Mail are they only payment options we accept
  3. SimplyGanja.ca assumes no responsibility for lost orders due to: – mistakes made by the postal offices – wrong address given by the customer – damage to order by postal service – expired PO BOX numbers
  4. Prices and availability of products are subject to change without notice
  5. The shipping & handling charge for orders under $200.00 is $23.00, free shipping for orders over $200.00!
  6. You are not affiliated in any way with any law enforcement
  7. All sales are final. No refunds, returns or exchanges, if there is an issue with your order please let us know and we will do our best to fix it.
  8. All orders are guaranteed by CanadaPost to arrive on time, with the exception of Newfoundland, Nunavut, and the Northwest Territories. (For more details please visit Canadapost.ca)
  9. If the package SHOWS its been delivered and you claim otherwise we will NOT replace the package for obvious reasons, also if you share a community mailbox and your packages goes missing we will NOT replace it so please follow tracking and keep a watchful eye, if for any reason the package gets sent back to us AFTER showing its been delivered we will NOT replace your package as we do NOT use a real return address… PLEASE FOLLOW TRACKING CAREFULLY
  10. We send tracking after payment has been received. Please allow 24 hours for the tracking to update into the system
  11. Our customer support is available from 9AM – 5PM PST everyday